Post-sale lifecycle
Customer assets & service
Installed machines and service cases stay separate from the sales opportunity pipeline.
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Tracked assets
0
Open service cases
0
Critical open
0
Register a confirmed machine
Use the exact Odoo order/product plus the real serial, site and installation date. The function verifies the order/product before creating the asset and does not write back to Odoo.
Installed base
| Model | Serial | Site | Status | Installed | Service due | Cloud4Waste |
|---|
Update an asset lifecycle
Record commissioning, service/replacement dates, warranty references and Cloud4Waste status without changing the original Odoo order.
Open a service case
This creates an operational service record, not a CRM opportunity.
Open service workload
| Case | Type | Priority | Status | Summary |
|---|
Update a service case
Resolving or closing requires a resolution. A replacement recommendation is only a human-review flag; it never creates a CRM opportunity automatically.